The recent spate of anti-outsourcing legislations proposed in the US, like Senator Schumer's Bill to tax American companies that route customer calls overseas, will not impact business decisions related to offshoring, according to Forrester Research Vice-President and Principal Analyst, Mr John McCarthy.
His comments come at a time when the buzz around anti-outsourcing has been growing strong in the Capitol Hill. The House passed ‘American Jobs and Closing Tax Loopholes Act' in May and a month later US Senator Charles Schumer announced plans to introduce a Bill that seeks to impose 25 cents excise tax on any customer service call that originates within the US and gets transferred to an overseas call centre. The proposed legislation, if it materialises, would require US companies to also notify their customers when their calls are handled by an overseas location.
Source: Hindu Business Line
Full article: http://www.thehindubusinessline.com/2010/06/29/stories/2010062953240700.htm
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