India continues to hold its position as the best outsourcing destination across the globe, despite the emergence of new rivals, according to the latest report from management consultancy firm AT Kearney.
The top three slots in AT Kearney's 2011 Global Services Location Index (GSLI) are occupied by three Asian countries - India, China and Malaysia.
India remains the unquestioned leader in the index, a half-point ahead of China and a full point in front of Malaysia. India is the all-around standout, able to provide manpower for any type of offshoring activity and still maintains the lion's share of the IT services market.
Egypt had emerged as the fourth best outsourcing destination.It added that China may not make a great impact in the call centre business as its most attractive avenues are high-end analytics and advanced IT, where it is an alternative to Russia and Eastern Europe which is strong competitor to India.
US remains the top customer for outsourcing services.
Asia is ranked highly among the rest of the top 10, which features Indonesia (5), Thailand (7), Vietnam (8) and the Philippines (9).
Source:http://businesstoday.intoday.in/bt/story/india-retains-global-top-slot-in-bpo-race/1/13038.html
The top three slots in AT Kearney's 2011 Global Services Location Index (GSLI) are occupied by three Asian countries - India, China and Malaysia.
India remains the unquestioned leader in the index, a half-point ahead of China and a full point in front of Malaysia. India is the all-around standout, able to provide manpower for any type of offshoring activity and still maintains the lion's share of the IT services market.
Egypt had emerged as the fourth best outsourcing destination.It added that China may not make a great impact in the call centre business as its most attractive avenues are high-end analytics and advanced IT, where it is an alternative to Russia and Eastern Europe which is strong competitor to India.
US remains the top customer for outsourcing services.
Asia is ranked highly among the rest of the top 10, which features Indonesia (5), Thailand (7), Vietnam (8) and the Philippines (9).
Source:http://businesstoday.intoday.in/bt/story/india-retains-global-top-slot-in-bpo-race/1/13038.html
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