Building higher aspirations based on detailed analysis of global opportunities is important for companies and countries alike. The higher aspirations lead to creative thinking, development of new models and creating new markets rather than only serving existing ones.
The IT BPO industry created its first aspirational vision in 1998 for the next decade At a time when industry was less than $2 billion, it built an aspirational goal of $50 billion, contribute to 4% of India's gross domestic product and employ over two million people.
The 2020 aspiration articulated that the industry has the potential to touch aggregate revenues of $225 billion, which is restricted not by demand but by capacity and capability to deliver. This demand will include technology and business services.
The core markets for the industry are represented by large enterprises from North America and Westren Europe in verticals such as BFSI,telecom, retail, pharmaceuticals, manufacturing and travel. can expand further driven by the industry ability to reinvent business models, expand service offerings, domain and consulting expertise.These sectors are going through change and would need new innovative solutions.
We are confident that agility, flexibility and adaptability will be the key attributes required to make the $225-billion aspiration a reality.
Source: http://timesofindia.indiatimes.com/tech/news/outsourcing/What-Indias-BPO-Inc-needs-to-do-to-reach-225bn/articleshow/7453380.cms
The IT BPO industry created its first aspirational vision in 1998 for the next decade At a time when industry was less than $2 billion, it built an aspirational goal of $50 billion, contribute to 4% of India's gross domestic product and employ over two million people.
The 2020 aspiration articulated that the industry has the potential to touch aggregate revenues of $225 billion, which is restricted not by demand but by capacity and capability to deliver. This demand will include technology and business services.
The core markets for the industry are represented by large enterprises from North America and Westren Europe in verticals such as BFSI,telecom, retail, pharmaceuticals, manufacturing and travel. can expand further driven by the industry ability to reinvent business models, expand service offerings, domain and consulting expertise.These sectors are going through change and would need new innovative solutions.
We are confident that agility, flexibility and adaptability will be the key attributes required to make the $225-billion aspiration a reality.
Source: http://timesofindia.indiatimes.com/tech/news/outsourcing/What-Indias-BPO-Inc-needs-to-do-to-reach-225bn/articleshow/7453380.cms
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